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| FREE CATALOGS If you'd like us to send you one when they're finished, email us. GIFT CERTIFICATES We all know people who are difficult to shop for. Sometimes, it is because they have everything that they could want. Other times, it is simply because they are impossible to please. Sometimes both cases are true. Fortunately, we've got the solution. Our new HEI Store Gift Certificates are the perfect gift for the person who loves home electronics. These e-mail based certificates are redeemable for any product at the HEI Store. Restrictions and conditions: • Gift certificates are not redeemable for cash and cannot be returned for a cash refund. • HEI Store Gift Certificates are currently only available in e-mail form. We do not print physical certificates and thus cannot mail a physical certificate to a recipient. • Any unused balance will be placed in the recipient's gift certificate account. • If an order exceeds the amount of a given gift certificate, the customer must pay for the balance with a credit card. • We are not responsible for lost or stolen gift certificates. • If you have any additional questions about our HEI Store Gift Certificates, please write to us. ORDER STATUS Your DHL tracking number for your order will be emailed to you once your order is on its way. In the event you do not receive this email, please feel free to contact us at 800-375-8015 to check on your order. International orders, including Canada, will be sent by US Priority mail. Please feel free to contact us at 800-375-8015 to check on your order. JOIN OUR EMAIL LIST Sign up for HEI Store Preferred Customer email updates: Keep in the know on all the newest products, sales and hot deals by joining our email update list. We’ll even give you special discounts that only our Preferred Customers can take advantage of! RETURN POLICY All products sold on our site come with an unconditional 30-day money-back guarantee. For a prompt refund, simply return to: EH Publishing, Inc. 111 Speen Street Suite 200 Framingham, MA 01701 Attn: Customer Service Magazine subscriptions may be cancelled at any time, with a refund given pro rata for issues not served as of the date of cancellation. PAYMENT OPTIONS EH Publishing accepts all major credit cards (Mastercard, Visa and American Express). If you prefer to pay by check, simply send the check (including postage) made payable to EH Publishing, Inc. to: EH Publishing, Inc. 111 Speen Street Suite 200 Framingham, MA 01701 Attn: Customer Service In the event you would like to make a purchase via wire transfer, please email or call our Customer Service number 800-375-8015 and we'll be happy to give you the information you'll need. SHIPPING INFO Our goal is to ship according to your designated shipping method within two business days. International orders, and improper or insufficient addresses will result in additional shipping charges assessed to your account. Shipping Options DHL Standard Delivery DHL 2nd Day USPS (International Orders) TRACK YOUR ORDER If you have chosen to ship your order by a method which allows tracking capabilities, your tracking number for your order will be emailed to you once your order is on its way to you. In the event you do not receive this email, please feel free to contact us at 800-375-8015 to check on your order. If you have chosen to ship your order by a method which does not allow tracking capabilities, your order will be sent by US Priority mail, which takes 3-5 business days depending upon your location. Please feel free to contact us at 800-375-8015 Mon-Fri 9-5 EST to check on your order. CHANGE OF ADDRESS Electronic House - click here TechLiving - click here Home Electronic Ideas - click here GIFT SUBSCRIPTIONS Subscriptions are a great gift for those in your life who love electronics. Simply enter your address in the billing address of the order sheet and enter the gift recipient’s address in the mailing address and we’ll start up the gift subscription for you. We’ll even send a gift card to let them know that it’s from you! If you would like to include a note for the gift recipient, simply include it in the “Comments” section in the order sheet. Subscribe now EMAIL NEWSLETTERS Sign up for HEI Store Preferred Customer email updates: Keep in the know on all the newest products, sales and hot deals by signing up for our Preferred Customer email newsletter. We’ll give you special discounts with coupon codes that only our Preferred Customers can take advantage of! Sign up now EH also offers a variety of free email newsletters. Sign up today! | |
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